EXCHANGE AND REFILL YOUR CO2 CYLINDERS
FIND YOURSELF GETTING FRUSTRATED?
Do you have empty canisters that have been rolling around in the back of your car, because you keep forgetting to go and get new ones? Or do you find yourself going to a big box store to exchange them, only to find out they are out of stock? We are here to show you how easy it can be, with no hassle and no need to even get in your car!
After you exchange, do you also find yourself no getting the desired amount of CO2 in your drinks? Has it been leaking and your drinks just don't bubble it anymore? That can happen, especially when things are being done in such bulk to get to those big box stores... but don't worry! Our refill service will make sure you get the perfect amount of CO2 and that your drinks stay bubbly for longer.
We guarantee satisfaction with our easy exchange and refills of your CO2 cylinders, so save yourself some time, money and frustration - give us a try today! We are sure that once you experience the difference, you won't go anywhere else.
We'll refill any brands empty threaded 60L CO2 Canisters.
Wanting to make the switch to Soda Sense, but you don’t know what to do with your old SodaStream CO2 cylinders? We can take them off your hands!
Soda Sense accepts any brands empty threaded 60L CO2 Cylinders, including SodaStream through our CO2 Refill Club! We do not take them and refill those exact canisters, we give you new ones with our labels on them, that allows us to get refilled canisters to you as fast as possible!
As a quick note, we do not accept SodaStream's pink "quick-connect" canisters that are used for the Terra and Art soda maker machines.
THE SIMPLICITY OF OUR REFILL PROGRAM
Simply put 2 empty 60L CO2 canisters into your refill box, attach a return label, and place the box in your mailbox or bring it to a USPS drop location. We'll automatically send you 2 more full canisters right away!
We recommend owning a total of at least 3 canisters. That way, you can always have one in your machine, even as you're sending your other 2 empties in to be refilled.
WHAT YOU NEED:
I. A SODA SENSE REFILL BOX
Don't have a box? Simply go onto our site, and we can get you taken care of for what you need in order to start with us. If you are having an issues with that, we have a wonderful customer service* team that can get you taken care of!
Because you are shipping pressurized containers, USPS will only ship canisters if they are in the Soda Sense refill box. You may NOT use a regular box for a refill as only the Soda Sense refill box has all the correct warnings and labels on it.
II. A SODA SENSE RETURN LABEL
Lost yours or you didn't receive one? You can get one by going on our site, or simply call our amazing customer service team to help you out and get a new one.
III. TWO EMPTY CO2 CYLINDERS
Make sure that when you are making a CO2 cylinder refill with us, that you are always including 2 cylinders in the box.
We can refill any SodaStream 60 liter CO2 canister with a threaded top as well (not Terra/Quick Connect bottles).
HOW TO COMPLETE A REFILL
I. PLACE YOUR 2 EMPTY CO2 CYLINDERS INTO THE REFILL BOX
Don't forget to tape the box flaps shut - us, you and USPS employees don't want canisters falling out in transit!
II. ADHERE THE RETURN LABEL TO THE OUTSIDE OF THE BOX
Ensure it is on a flat surface (don't wrap it around the edges) so that the label can be easily read and scanned by USPS. The top of the box works best.
III. PLACE THE BOX IN YOUR MAILBOX
You can also bring it to any USPS drop-off location. UPS or other carriers will not ship your refills.
IV. THAT'S IT ON YOUR END!
As soon as your refill is accepted by your local post office and scanned in, we will send out 2 more full CO2 canisters directly to you. Your card on your account will be charged for the cost of the refill at this time.
WHEN YOUR REFILL ARRIVES:
I. DON'T THROW ANYTHING AWAY JUST YET!
We send you everything you need to complete your next refill. The box your full canisters came in can be used to send back the empties once you've used up the CO2. Keep the box in a safe place for later use.
II. INSIDE THE BOX YOU'LL FIND A LABEL STICKER
Keep this label as well, as it is the return label you'll put onto the outside of the refill box when sending your empty canisters back for a refill.
III. KEEP YOUR CYLINDERS INSIDE IN A ROOM TEMPERATURE LOCATION
Excessive cold/hot temperatures can damage the bottles, making them less effective...and no one wants that!
IV. ONCE YOU'VE GOT 2 EMPTIES, COMPLETE THE REFILL PROCESS ONCE AGAIN
WE KNOW THIS IS A TOUGH DECISION
Making the switch after being so loyal to a company can be hard, but once you do make the switch, we know you won't regret it. If you want more information on our program, please feel free to take a look at our website, and dig into what we are all about.
You can trust that your CO2 cylinders will stay secure and safe with us - we are committed to providing the highest quality products and services available! When it comes to keeping your carbonation drinks cold and bubbly, our exchange and refills are just what you need. So why wait? Give us a call today and get started on your next exchange and fill! Thank you for choosing us - we look forward to hearing from you soon.
Here, we also have the links to our products:
OUR WONDERFUL CUSTOMER SERVICE
In order to make your experience with us the best it can be, you can contact us with any questions that you may have that you can't find anywhere else on our website. You won't be talking to a machine, we have real people ready at the other end of the phone ready to help you.
You can contact us by phone or email.
Phone support available Monday - Friday, 8:00am - 5:00pm CST
Phone: (833) 262 - 7927
Email: customerservice@sodasense.com